If you see an error message that says “Print Job Stuck on Queue,” then it is possible that the print spooler service is not running and the operation could not be completed. HP Printer Spooler Errors generally occur when a user is trying to uninstall or reinstall the printer driver. These errors can also occur when you trying to print a document or access the printer properties. This blog will give you a brief overview of the steps you need to follow to fix common HP Printer Spooler Errors so that you can carry on with your printing tasks. Since the steps can be a little technical you should call the HP printer phone number and speak to an expert before you attempt to fix the spooler error.
Why is My Printer Spooler is not Working
Numerous reasons can be there due to which your HP Printer has stopped working. Below we have listed some common responsibilities for printer spooler malfunctioning based on which the user can take the desired troubleshooting method:
- Too many pending printing jobs or corrupt data files can trigger the malfunctioning of the Printer spooler. In order to fix that, you need to delete the printer spooler files in the queue from the window services.
- Another reason why your existing printer spooler is not working properly is that you have installed the printer from a third-party source which is now affecting the functionality of your printer. The resolution method to fix this cause is that you clear or reset the existing printer spooler.
- The Windows firewall or the other security application might be restricting the system printer from working.
How to fix a malfunctioned Printer Spooler
One of the ways is that you clear or reset the printer spooler, which can be considered the foremost method. Other methods can also be taken based on the cause of why your spooler has malfunctions. Some of the troubleshooting methods are as follows:
Delete the files related to Printer Spoolers
- Open the run prompt in your system by pressing “Window+R.”
- There you need to type the command “service.msc” after which you need to hit enter.
- This will open the window services where you need to locate the “Printer Spooler” services icon.
- Right-click on it and then select the option “Stop.”
- Now close the windows and then again open the run prompt window and type the following command:
%systemroot%\System32\spool\printers\ - This will open the printer spooler folder located in the C: drive.
- Here, you need to check whether the folder is empty and if not, delete all the files present in it.
- Now, again go to the Windows Services folder, where you need to right-click on the Printer Spooler option and then select the option “Start.”
Download and Install the Printer Driver from the official source
You need to remove the driver that you have downloaded from the third-party source and then reinstall the driver from the official HP printer website. To install the HP Printer driver, follow the given steps:
- You need to visit the official support page of HP Printer.
- There you need to type your Device information or let them automatically detect your printer.
- Once your printer has been identified, you can find the list of available drivers that can be updated in your system.
Process to fix HP Printer Spooler Errors
Spooler error occurs because of a technical issue with the SPOOL.SVC operating system. In simple terms, this is the software that carries files through the operating system for printing. The SPOOL.SVC operating system needs to be active for you to be able to print or access the functions on your HP Printer.
The SPOOL.SVC file usually starts automatically as soon as you turn on your Windows device. If you find that the program is stuck you can try using the steps mentioned below to start the service again:
1st Step: Restart your Windows device and click on the ‘Start’ menu.
2nd Step: Go to the ‘Files and Folders’ section and right-click ‘My Computer.’
3rd Step: Select the ‘Manage’ option and proceed to the next step.
4th Step: Go to the left column and double click ‘Services and Applications.’
5th Step: Navigate to the ‘Services’ section and the ‘Print Spooler’ option.
6th Step: Highlight the spooler option on the list of Services.
7th Step: Click the ‘Start the Service’ button and check if the printer is working.
Fix the spooler through the Printer Troubleshooter
Another option to fix any printer problem in Windows 10 and 11 is through the troubleshooter. Follow the given steps below to fix your printer spooler through Printer Troubleshooter:
- Open the setting in your Windows Desktop or system or simply press “Window+I.”
- In the system settings, you need to select the option “System” on the left-hand pane.
- Now, on the next page, navigate to the option “Troubleshoot” and then click on “Troubleshooter.”
- Go to the printer option and then click on “Run,” which will prompt the troubleshooter to run the scan on your system.
- Once the scan is complete, it will show the probable error in your system, along with the resolution methods to fix them.
Disable the Firewall while using the Printer.
Another method you can try in order to fix the printer spooler is that you disable the Firewall in the system, for which the steps are as follows:
- Open system settings, and from there, select the option “Privacy and Security.”
- On the next page, you need to select the option “Windows Security” and, there, select “Firewall and Network Protection.”
- Click on it, which will open a new dialog box. There you need to locate the option to disable the Firewall.
- Save changes and then try to run the printer.
Key Takeaway
Keep in mind that the steps above should only be uses for a Windows device. You should consult a customer service representative before you implement and solution. If you find that the spooler errors still occur and the spooler service cannot be started, then it is possible that there is a problem within the operating system itself. You can call the HP printer customer service phone number and consult an experienced software technician to fix the issue. Trained HP experts are available 24 hours a day to help you troubleshoot virtually any technical issue related to your HP device.
