Responsible Gaming
Our Commitment to Responsible Gaming
At customerservice-directory.com, we are committed to promoting responsible gaming practices. Sweepstakes and casino games should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We encourage all players to gamble responsibly and within their means.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your state if higher) to participate in sweepstakes casino games. By accessing our site, you confirm that you meet this age requirement. We take age verification seriously and reserve the right to verify your age at any time.
Warning Signs of Problem Gambling
Please be aware of the following warning signs that may indicate a gambling problem. If you recognize any of these behaviors in yourself or someone else, please seek help immediately:
- Constantly thinking about gambling or past gambling experiences
- Needing to gamble with increasing amounts of money to achieve the desired excitement
- Repeated unsuccessful attempts to control, cut back, or stop gambling
- Feeling restless or irritable when trying to reduce or stop gambling
- Gambling as a way to escape problems or relieve negative emotions
- Chasing losses by returning to gamble to recover money lost
- Hiding gambling activity or lying to family and friends about gambling habits
- Jeopardizing important relationships, education, or career opportunities due to gambling
- Relying on others for money to cover gambling debts or losses
- Experiencing physical symptoms such as anxiety, insomnia, or stress-related illness
Self-Help Tools & Responsible Gaming Features
We provide several tools to help you maintain control over your gaming experience:
- Deposit Limits: Set daily, weekly, or monthly deposit limits to control how much you spend
- Loss Limits: Set loss limits to cap the amount you're willing to lose in a given period
- Reality Checks: Enable periodic reminders about your time and money spent during gaming sessions
- Session Time Limits: Set maximum session duration reminders to help manage your time
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need a break from gaming
- Account Settings: Review and adjust your account settings and gaming preferences at any time
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, the following organizations offer free, confidential support and resources:
United States
- National Council on Problem Gambling (NCPG)
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 (available 24/7)
Text Support: Text "NCPG" to 53342 - Gamblers Anonymous
Website: www.gamblersanonymous.org
A peer-support fellowship offering meetings nationwide - National Alliance on Mental Illness (NAMI)
Website: www.nami.org
Helpline: 1-800-950-NAMI (6264)
International Resources
- Canada - Responsible Gambling Council
Website: www.responsiblegambling.org - United Kingdom - GamCare
Website: www.gamcare.org.uk - United Kingdom - GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme - Australia - Gambling Help Online
Website: www.gamblinghelponline.org.au
Take Action Today
If you believe you have a gambling problem, please seek help immediately. There is no shame in asking for support. The organizations listed above offer free, confidential assistance and can connect you with counselors and support groups in your area.
Remember: gambling should only be a form of entertainment that you can afford to lose. If gambling is negatively impacting your life, finances, relationships, or mental health, please reach out for help today.
For questions about responsible gaming features on our site, please contact our customer service team.