Privacy Policy
Last Updated: January 2026
CustomerService-Directory.com ("we," "us," "our," or "Company") operates the customerservice-directory.com website (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, which focuses on sweepstakes casino content and affiliate marketing.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.
1. Information We Collect
We collect information in the following ways:
- Personal Information: When you voluntarily submit information through contact forms, newsletters, or registrations, we may collect your name, email address, phone number, and other details you provide.
- Technical Information: We automatically collect your IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs through server logs.
- Cookies: We use cookies and similar tracking technologies to enhance user experience and collect usage data about your interactions with our Site.
- Usage Data: Information about how you interact with our content, including clicks, searches, and affiliate link engagement.
2. How We Use Information
We use collected information for the following purposes:
- Conducting analytics to understand user behavior and Site performance
- Tracking affiliate referrals and commissions for partner casinos
- Improving Site functionality, content, and user experience
- Sending newsletters and promotional communications (with opt-out options)
- Detecting and preventing fraudulent activity
- Complying with legal obligations and protecting our rights
3. Cookie Policy
Our Site uses the following types of cookies:
- Essential Cookies: Required for Site functionality and security
- Analytics Cookies: Track user behavior and Site usage patterns
- Affiliate/Marketing Cookies: Monitor clicks and referrals to partner casinos for commission tracking
- Third-Party Cookies: Placed by third-party analytics and affiliate partners
You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking cookies may affect Site functionality. For more information, visit www.allaboutcookies.org.
4. Third-Party Links
Our Site contains links to third-party casino operators, affiliate partners, and other external websites. We are not responsible for the privacy practices, content, or policies of these linked sites. We strongly encourage you to review the privacy policies of any third-party sites before providing personal information or engaging with them.
Linking to external sites does not constitute endorsement, and we have no control over third-party data collection practices.
5. Your Rights
For US Residents (CCPA/CPRA): If you are a California resident, you have the right to:
- Know what personal information is collected
- Delete personal information (subject to certain exceptions)
- Opt-out of the sale or sharing of your personal information
- Non-discrimination for exercising your CCPA rights
For EU/UK Residents (GDPR/UK GDPR): You have the right to access, rectify, erase, or port your personal data, and to withdraw consent at any time.
General Rights: You may request access to your personal information, request corrections, or request deletion by contacting us at the email address below.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Affiliate tracking data may be retained for accounting and legal compliance purposes. You may request deletion of your personal data by contacting us, subject to legal obligations and legitimate business interests.
7. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our data practices, please contact us at:
Email: [email protected]
We will respond to your inquiries within 30 days of receipt.
This Privacy Policy is effective as of January 2026 and may be updated periodically. We will notify you of material changes by posting the updated policy on our Site.